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Showing posts from June, 2022

Ways AI chatbots can be used in the automobile industry

The automobile industry is progressing consistently, and technology can become an indispensable part of it. A large number of automotive brands today opt for  AI Chatbot Integration  to deliver real-time, personalized, conversational experience to the customers. Interested car buyers no longer have to go through 15 minutes of call waiting, just to have a 5 minutes conversation with a representative. Chatbots aid companies to handle big-ticket items such as vehicles and provide immediate support with ease.   Automobile dealers and brands across the world are using  Chatbots Applications   today in multiple ways to build and maintain customer relationships. There are many ways chatbots benefit the industry. Here are some of them: Brand awareness: Before a prospective customer decides to buy a vehicle or talk to your sales representative, they are likely to browse your automobile website. They explore offers and deals, and even compare them with your top competitors.

Best practices for building chatbots

Chatbots have become a rage in the customer service and marketing industries over the last decade or so. When accurately developed and designed, chabots can be a great asset to your business. You can simply use a renowned  Chatbot Platform  to develop and deploy an AI enabled bot that makes it easier for your business to provide fast and tailored services to the customers. To build a chatbot that can competently cater to the concerns of your customers, you should however keep the following best practices in mind: Define the objectives: Before starting to build the bot, you need to clearly define your objectives in regard to its role. Will your chatbot be designed primarily for client support or lead generation? Shall the customers use it to find and purpose products? A chatbot can have multiple roles, and therefore it is up to a business to define the specific objectives they want the bot to fulfil. Endow the bot with a personality: You need to think

Ensure better customer experience by using chatbots in the foodservice industry

The use of technology in the food industry is gradually, but consistently growing. The use of  conversational AI in the foodservice domain has particularly been remarkable. The food industry is among the biggest, most popular and rapidly growing industries across the globe. In recent years, increasing use of drones, 3D printing, robotics, AI and more has been witnessed in the food industry. Conversational chatbots equipped with AI make use of text and/or voice to interact with customers, know their needs and take actions to fulfill them. Restaurants and food delivery services use these bots to augment customer experience while ordering food. These bots also help in supporting customer queries post-purchase. Such bots can easily be developed and deployed via a renowned  AI Chatbot Platform , and used by foodservice industry for varying applications. Easy and hassle-free ordering  A number of issues associated with the foodservice industry stem from the ordering cycle. The time ta

AI enabled chatbots and their use boosting the ROI and efficiency of FMCG companies

FMCG companies can improve organizational efficiency, drive revenue growth, analyze consumer data, as well as up-sell and cross-sell across several consumer touch points with the assistance of Chatbot Services. Fast-moving consumer goods (FMCG) companies involve cosmetics, beverages, packaged foods and more. Today an increasing number of companies are using chatbots in this domain to meet the ever growing market competition. There are many Chatbots Applications and platforms available today through which you can create an AI enabled virtual assistants that can gather and evaluate data, make accurate customer recommendations and deliver swift support.   These bots go a long way in boosting sales and delivering conversational AI experiences. FMCG is a sector where every task is handled in an extremely swift manner, and customer service cannot be an exception.   Chatbots allow brands to handle repetitive and common questions 24x7, without requiring any kind of human intervention. Apart