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Showing posts from December, 2022

The many ways AI enabled bots can be used by travel companies to enhance customer experiences

Many travel companies today opt for  AI Chatbot Integration  to level-up their customer engagements. These bots are generally deployed as digital customer service agents. They act as the very first point of contact with the company, and provide useful and intelligent answers to questions. Travel industry is largely service based. Hence, travel and tourism companies typically achieve success based on the type of experiences they provide to the customers. With the use of bots, they can enhance the experience of discerning customers by delivering quick virtual support services. There are many advantages of using  AI Chatbot India   for travel companies, such as: With AI enabled bots, travel companies can deliver 24/7 customer support. These bots can competently resolve user issues in real-time. AI bots are pretty helpful in the ticket bookings. Much like any customer support executive, these bots utilize user inputs to assist customers through the booking jour

Why should ecommerce businesses use multilingual chatbots?

Modern ecommerce merchants are dealing with more website traffic than ever before, and hence explore ways to engage with them and serve a greater volume of online customers in an improved manner. This is where multilingual  Chatbot AI  solutions come as a huge help. They allow ecommerce brands to engage with customers online with contextually relevant and personalized conversations in multiple languages. Multilingual chatbot offers online shoppers with automated support and live chat options in several languages. It makes of AI or intelligence for the purpose of answering questions and performing simple tasks in the preferred language of the customers. For brands that operate in regions with multiple spoken languages, such as India, or have international customers, multilingual chat capabilities would be much-needed. Beyond the basic benefits of an  AI chatbot , such as automated responses to FAQs and order queries, centralized customer support management, and 24/7 customer service