Chatbot integrations simplifies varied business functions

While chatbots are used majorly for customer support purposes, you can always incorporate them into your sales cycle. Using chatbot for sales can help you to integrate multichannel sales solutions into a single funnel. Top AI Chatbot Platforms allows you to create dynamic, AI-powered bots that interacts with users in a conversational format, be it via text or voice. Through them, you can communicate with your audiences instantaneously, in a personalized manner, without any compromise.

Chatbot Integrations

Chatbots can be integrated with several tools and platforms. Hence, the sales tasks for which you need varied tools can easily be tied together with a chatbot. The same bot can be integrated on multiple channels, starting from web, company app, messaging app, social media website and more. You may even get the option of integrating the bot with your CRM system. Usage of whatsapp AI chatbot is also abundantly popular as it allows you to connect with your customers through the app they are likely to use the most. 

24/7 Presence

Unless you run a small, local business, there is a good chance that your customers will likely come from multiple time zones.  Moreover, if you have a ecommerce business, there can be customers wanting to make a purchase through your website late at night or early in the morning. Even though it is possible to have a customer support staff in multiple locations or in shifts, they both can be extremely costly. But chatbots are just codes, and therefore they can be online 24x7, 365 days of the year. These bots can continuously collect data, offer information, and qualify and score your leads throughout the day. After your sales agents get back to work, they can always review a list of sales leads acquired by your bots.

You can always explore the web to find details of platforms that allows you to build the Best Voice AI Bot in India and more.

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